SYS // ONLINE
CET
INDEX
A.07 / 2026
DOMAIN
STRATEGY
OPERATORS
03
HIGHLIGHT
SYSTEM
A publishing system, not a posting plan.
Positioning, narrative architecture and a 12-week publishing arc that turns followers into a community. We start by writing the brand on paper — voice, pillars, audience, refusal — then translate it into a calendar your team and ours can defend for a full quarter.
12
WEEKS / ARC
// INCLUDED
Always — every retainer
Positioning brief (20+ pages), refreshed annuallyVoice, audience, refusal. The single reference behind every brief we write.
Three editorial pillars, twelve hooks per quarterReviewed in week six, rewritten in week twelve. You sign off before we publish.
12-week publishing calendar across all owned channelsDay-by-day. Mapped to launches, seasons and silences.
Quarterly strategy offsite (90 minutes, recorded)One half-day per quarter with the principal. Written follow-up within 48h.
Community management frameworkTone rules, response templates, escalation paths. Your team or ours can run it.
Monthly performance digestWhat ran, what worked, what is next. One page, no jargon.
// NOT INCLUDED
By design — keep us focused
Production of reels, photo or copyAvailable as SVC_001 · Content Studio. Separately scoped.
Paid media buyingAvailable as SVC_003 · Performance & Paid. Separately scoped.
PR or earned-media outreachNot part of our discipline. Happy to refer.
Influencer or affiliate strategyOutside the studio. We refer to vetted partners.
Customer support or sales response in your DMsFramework only. We do not staff your inbox.
White-label or sub-contracted work for other agenciesWe work direct with the founder or principal only.